About Us
About The Basis Store
Welcome to The Basis Store. We are a modern direct-to-consumer store dedicated to bringing you carefully selected, high-quality lifestyle essentials designed for everyday living.
Our Parent Company: Feedflow
The Basis Store is proudly owned and operated by Feedflow, an e-commerce organization founded in 2022 and headquartered in the Netherlands.
Established with a vision to build a more transparent, efficient, and customer-centric retail ecosystem, Feedflow manages a growing portfolio of specialized online storefronts. By leveraging shared technology, logistics infrastructure, and vendor relationships across our family of stores, we are able to eliminate unnecessary retail markups and pass those savings directly on to our customers.
Our Sourcing & Quality Promise
Across all stores managed under the Feedflow umbrella, quality and customer trust are our top priorities. Every item in our catalog is carefully curated, tested, and vetted through our international supplier network. By partnering with specialized manufacturing hubs, we ensure that every product meets strict functional and aesthetic standards before it makes its way to you.
Why Choose The Basis Store?
- Established E-Commerce Experience: Backed by Feedflow's multi-store operational expertise built since 2022.
- Fair Pricing: Direct-to-consumer fulfillment means no expensive middlemen or inflated retail markups.
- Transparent Ordering: End-to-end package tracking, realistic shipping timelines, and a hassle-free 30-day return guarantee.
- Human Customer Service: Dedicated email support ready to assist you Monday through Friday.
Customer Satisfaction First: Whether you're placing your first order or reaching out to support, our team is committed to giving you a smooth, secure, and satisfying shopping experience.
Corporate Profile & Contact
Brand: The Basis Store | Parent Company Founded: 2022 (Feedflow)
Support Email: info@thebasisstore.com
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM | Saturday & Sunday: Closed
The Basis Store
9000 Boulevard Leduc, Brossard, QC J4Y 0E6, Canada
Parent Operating Company:
Feedflow — Wolgastraat 17, 9406RX Assen, The Netherlands
Dutch Chamber of Commerce (KvK): 88470520