Legal notice

Legal Notice / Imprint

Last Updated: August 2, 2026

This e-commerce platform is operated commercially under the brand name The Basis Store by Feedflow. In accordance with legal disclosure standards and statutory corporate requirements, please review our official business and registration details below.

1. Corporate & Legal Identification

Commercial Brand Name: The Basis Store

Legal Operating Entity: Feedflow

Chamber of Commerce (KvK Number): 88470520

Registered Corporate Headquarters:

Feedflow
Wolgastraat 17
9406RX Assen
The Netherlands

North American Store Address:

The Basis Store
9000 Boulevard Leduc
Brossard, QC J4Y 0E6
Canada

2. Contact Information

  • Customer Support Email: info@thebasisstore.com
  • Support Hours: Monday to Friday: 9:00 AM – 5:00 PM | Saturday & Sunday: Closed

Unauthorized Returns Disclaimer

Neither the registered head office in the Netherlands nor the Brossard location are equipped to process unauthorized consumer returns. Items sent without prior authorization will not be accepted. For return approval and designated warehouse instructions, please visit our Refund & Return Policy.

3. Intellectual Property Rights

All content available on this website—including logos, design elements, texts, graphics, imagery, product descriptions, and software code—is the protected intellectual property of The Basis Store / Feedflow or its content suppliers. Unauthorized copying, reproduction, extraction, modification, or commercial exploitation of any material without express written consent is strictly prohibited.

4. Disclaimer & External Links

While we make every effort to ensure the accuracy and timeliness of information presented on our store (including pricing, product availability, and shipping estimates), unintentional errors may occur. Content is provided on an "as is" and "as available" basis.

Our website may contain links to third-party portals (such as payment providers or shipping couriers). Feedflow holds no operational control over external websites and disclaims all liability for third-party content, policies, or privacy practices.

5. Governing Law & Dispute Resolution

This Legal Notice and all commercial activity associated with The Basis Store are governed by the laws of The Netherlands, while respecting mandatory statutory consumer protection laws applicable to consumers residing in their home jurisdiction.

Corporate Disclosure Profile

The Basis Store is commercially operated by Feedflow.

The Basis Store
9000 Boulevard Leduc, Brossard, QC J4Y 0E6, Canada

Registered Corporate Office (Not a return address):
Feedflow — Wolgastraat 17, 9406RX Assen, Netherlands
Chamber of Commerce (KvK): 88470520
Email: info@thebasisstore.com